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Royal canin Interactive Wow-zone

More about the case

POSM equipment / Retail activation / Project management

POSM equipment / Retail activation / Project management

Royal Canin brand zone with an interactive kiosk — developed by MARKQUEN Agency for the E-Zoo chain

Research

Royal Canin cat and dog food is always bought as an answer to a specific question. A kitten is three months old. A cat was just spayed. A puppy has a sensitive stomach. Which diet should you choose? For years, consumers found these answers at vet clinics and specialized pet stores. In modern retail, however, shoppers usually find themselves standing in front of a wall of bags where the only real differentiator besides the packaging design is the price tag. So, Royal Canin’s trade marketing team turned to us with a clear task: create retail displays for the E-Zoo pet store chain that independently explain the product’s core benefits and catch the eye. On top of that, give shoppers a way to pick the right diet and immediately see how much it costs per day.

Research

Royal Canin cat and dog food is always bought as an answer to a specific question. A kitten is three months old. A cat was just spayed. A puppy has a sensitive stomach. Which diet should you choose? For years, consumers found these answers at vet clinics and specialized pet stores. In modern retail, however, shoppers usually find themselves standing in front of a wall of bags where the only real differentiator besides the packaging design is the price tag. So, Royal Canin’s trade marketing team turned to us with a clear task: create retail displays for the E-Zoo pet store chain that independently explain the product’s core benefits and catch the eye. On top of that, give shoppers a way to pick the right diet and immediately see how much it costs per day.

Research

Royal Canin cat and dog food is always bought as an answer to a specific question. A kitten is three months old. A cat was just spayed. A puppy has a sensitive stomach. Which diet should you choose? For years, consumers found these answers at vet clinics and specialized pet stores. In modern retail, however, shoppers usually find themselves standing in front of a wall of bags where the only real differentiator besides the packaging design is the price tag. So, Royal Canin’s trade marketing team turned to us with a clear task: create retail displays for the E-Zoo pet store chain that independently explain the product’s core benefits and catch the eye. On top of that, give shoppers a way to pick the right diet and immediately see how much it costs per day.

Royal Canin pet food display on branded retail equipment — project by MARKQUEN Agency
Interactive diet selector calculator on a tablet by Royal Canin — solution by MARKQUEN Agency
Royal Canin retail display at an E-Zoo store — delivered by MARKQUEN Agency

Development

We designed the brand zone from scratch, working within a standard pallet footprint of 1200×800 mm and a height limit of 1600 mm. It had to accommodate three key product lines currently pushed by the brand: Kitten, Puppy, and Sterilised. The trickiest part was fitting the messages for all three lines while highlighting key functional claims so they could be read at a glance from down the aisle. Each line also uses its own packaging sizes and weights. We adjusted the backlighting, headers, and shelves millimeter by millimeter until three completely different formats aligned into one clean, seamless row. In the side pylon, we integrated a tablet secured by a heavy-duty, tamper-proof enclosure. Royal Canin's proprietary diet selector tool was adapted into a strict kiosk mode. Shoppers can only see the feed selection tool and the daily cost calculator, with no way to minimize the app or browse external sites. We selected the POS display manufacturer through a competitive tender. We personally vetted every single engineering solution from the supplier before bringing it to the client, and we signed off on the prototype directly at the factory floor. When Royal Canin updated one of its key claims mid-process, we quickly reworked the graphics right on the finished sample.

Development

We designed the brand zone from scratch, working within a standard pallet footprint of 1200×800 mm and a height limit of 1600 mm. It had to accommodate three key product lines currently pushed by the brand: Kitten, Puppy, and Sterilised. The trickiest part was fitting the messages for all three lines while highlighting key functional claims so they could be read at a glance from down the aisle. Each line also uses its own packaging sizes and weights. We adjusted the backlighting, headers, and shelves millimeter by millimeter until three completely different formats aligned into one clean, seamless row. In the side pylon, we integrated a tablet secured by a heavy-duty, tamper-proof enclosure. Royal Canin's proprietary diet selector tool was adapted into a strict kiosk mode. Shoppers can only see the feed selection tool and the daily cost calculator, with no way to minimize the app or browse external sites. We selected the POS display manufacturer through a competitive tender. We personally vetted every single engineering solution from the supplier before bringing it to the client, and we signed off on the prototype directly at the factory floor. When Royal Canin updated one of its key claims mid-process, we quickly reworked the graphics right on the finished sample.

Development

We designed the brand zone from scratch, working within a standard pallet footprint of 1200×800 mm and a height limit of 1600 mm. It had to accommodate three key product lines currently pushed by the brand: Kitten, Puppy, and Sterilised. The trickiest part was fitting the messages for all three lines while highlighting key functional claims so they could be read at a glance from down the aisle. Each line also uses its own packaging sizes and weights. We adjusted the backlighting, headers, and shelves millimeter by millimeter until three completely different formats aligned into one clean, seamless row. In the side pylon, we integrated a tablet secured by a heavy-duty, tamper-proof enclosure. Royal Canin's proprietary diet selector tool was adapted into a strict kiosk mode. Shoppers can only see the feed selection tool and the daily cost calculator, with no way to minimize the app or browse external sites. We selected the POS display manufacturer through a competitive tender. We personally vetted every single engineering solution from the supplier before bringing it to the client, and we signed off on the prototype directly at the factory floor. When Royal Canin updated one of its key claims mid-process, we quickly reworked the graphics right on the finished sample.

Result

We also fully took care of the logistics, installation, and rollout of the brand zones across the E-Zoo chain. Now, someone who just got a puppy and isn't sure what to feed it sees the blue side of the display and reads about immunity and digestive support. They touch the screen, input their pup's details, and immediately see the exact daily cost of the diet. The question they came in with is answered right at the shelf.

Result

We also fully took care of the logistics, installation, and rollout of the brand zones across the E-Zoo chain. Now, someone who just got a puppy and isn't sure what to feed it sees the blue side of the display and reads about immunity and digestive support. They touch the screen, input their pup's details, and immediately see the exact daily cost of the diet. The question they came in with is answered right at the shelf.

Result

We also fully took care of the logistics, installation, and rollout of the brand zones across the E-Zoo chain. Now, someone who just got a puppy and isn't sure what to feed it sees the blue side of the display and reads about immunity and digestive support. They touch the screen, input their pup's details, and immediately see the exact daily cost of the diet. The question they came in with is answered right at the shelf.

Other cases

Other cases

Our team is always in touch for quick discussion and project launch

FROM INSIGHT TO RETAIL IMPACT.

OUR OFFICES

MARKQUEN AGENCY UKRAINE LLC, 41 Beskydska Street, Lviv, Ukraine

MARKQUEN EUROPE S.R.L., Strada Promoroacă 5, București, România

MARKQUEN POLAND SP Z O.O., Domaniewska 37, 02-672 Warszawa, Polska

Our team is always in touch for quick discussion and project launch

FROM INSIGHT TO RETAIL IMPACT.

OUR OFFICES

MARKQUEN AGENCY UKRAINE LLC, 41 Beskydska Street, Lviv, Ukraine

MARKQUEN EUROPE S.R.L., Strada Promoroacă 5, București, România

MARKQUEN POLAND SP Z O.O., Domaniewska 37, 02-672 Warszawa, Polska

Our team is always in touch for quick discussion and project launch

FROM INSIGHT TO RETAIL IMPACT.

OUR OFFICES

MARKQUEN AGENCY UKRAINE LLC, 41 Beskydska Street, Lviv, Ukraine

MARKQUEN EUROPE S.R.L., Strada Promoroacă 5, București, România

MARKQUEN POLAND SP Z O.O., Domaniewska 37, 02-672 Warszawa, Polska